Retail Personal Banker I — Training to Certified Pro

Fifth Third Bank; Boca Raton (FL); On-site; USD 38,000 - 56,000; Full time

Job summary

Fifth Third Bank in Boca Raton, FL is launching a 4–8 week onboarding program to prepare candidates for the Retail Personal Banker I role. Participants will rotate through operations and Sales & Service, culminating in certification to advance within the Retail Personal Banker family.

The position emphasizes a consultative sales approach, relationship building, and occasional travel for training. A strong customer-service foundation and financial services aptitude are valued.

Qualifications

• Experience in sales activities to acquire new customers and cross-sell to existing customers.
• Strong communication and interpersonal skills with ability to build trust.
• Knowledge of retail banking products and services is preferred.
• Demonstrated ability to analyze financial information and make sound decisions.

Responsibilities

• Use consultative selling to identify customer needs and propose solutions.
• Maintain knowledge of retail products and services and recommend appropriate options.
• Cross-sell to the existing customer base and participate in outside sales activities.
• Collaborate with partners across Mortgage, Small Business, Commercial and Investment teams.

Skills

Sales experience

Customer service

Financial services knowledge

Communication skills

S.A.F.E. Act familiarity

Education

College degree or work experience

Job description

Fifth Third Bank in Boca Raton, FL is launching a 4–8 week onboarding program to prepare candidates for the Retail Personal Banker I role. Participants will rotate through operations and Sales & Service, culminating in certification to advance within the Retail Personal Banker family.

The position emphasizes a consultative sales approach, relationship building, and occasional travel for training. A strong customer-service foundation and financial services aptitude are valued.