Retail Personal Banker I - Training to Certification

Fifth Third Bank; Boca Raton (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Fifth Third Bank in Boca Raton, FL is seeking a Personal Banker Associate I. The program includes a 4-8 week onboarding with rotations in operations and Sales & Service to prepare you for the Retail Personal Banker role.

You will build customer profiles, cross-sell products, and support clients while handling teller tasks and risk controls. The role emphasizes consultative banking, relationship building, and hands-on experience across our Financial Centers and Bank Marts.

Qualifications

• Demonstrated ability to develop comfort level with sales activities
• Ability to analyze credit and financial information
• Professional representation of the bank in verbal and written communications

Responsibilities

• Use consultative sales process and needs assessment to identify current and future financial needs.
• Process teller transactions and support platform staff while cross-selling to customers.
• Maintain strong relationships with customers and referral partners to drive revenue and service quality.

Skills

Sales aptitude

Communication skills

Financial analysis

Risk awareness

Education

College degree or transferrable experience

Job description

Fifth Third Bank in Boca Raton, FL is seeking a Personal Banker Associate I. The program includes a 4-8 week onboarding with rotations in operations and Sales & Service to prepare you for the Retail Personal Banker role.

You will build customer profiles, cross-sell products, and support clients while handling teller tasks and risk controls. The role emphasizes consultative banking, relationship building, and hands-on experience across our Financial Centers and Bank Marts.