Retail Personal Banker I: Launch Your Financial Career

Fifth Third Bank; Florida; On-site; USD 40,000 - 55,000; Full time

Job summary

Fifth Third Bank seeks a Retail Personal Banker I in Florida to begin with a 4-8 week onboarding and education program including rotations in operations and Sales & Service. The program ends with certification to perform the Retail Personal Banker role within the bank’s customer-focused area.

The position emphasizes consultative sales to identify and meet customers' financial needs, with responsibilities for teller transactions and platform staff duties.

Qualifications

• Experience in selling financial products to consumers or businesses.
• Ability to identify customer needs using a consultative approach.
• Understanding of basic math for credit and financial analysis.
• Professional appearance and communication in writing and speaking.
• Familiarity with Retail policies and procedures.

Responsibilities

• Use consultative sales to build customer profiles and identify needs.
• Maintain knowledge of Retail products and suggest solutions.
• Proactively set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Build relationships with business partners and refer customers for solutions.
• Meet or exceed customer experience and revenue goals.
• Provide guidance to CSRs on sales and referrals.

Skills

Sales capability

Financial product knowledge

Communication skills

Analyzing customer needs

Risk awareness and ethics

Education

College degree or work experience

Job description

Fifth Third Bank seeks a Retail Personal Banker I in Florida to begin with a 4-8 week onboarding and education program including rotations in operations and Sales & Service. The program ends with certification to perform the Retail Personal Banker role within the bank’s customer-focused area.

The position emphasizes consultative sales to identify and meet customers' financial needs, with responsibilities for teller transactions and platform staff duties.