Retail Personal Banker I: Training & Growth Path

Fifth Third; United States; On-site; USD 38,000 - 58,000; Full time

Job summary

Fifth Third Bank in Novi, Michigan is launching a Retail Personal Banker I training program designed to rotate candidates through operations and Sales & Service. The program culminates in a certification and assigns the individual to a Financial Center position focused on consultative selling and relationship building.

The role emphasizes acquiring new households and deepening relationships via lobby leadership, aisle time, and tele-consulting, with risk awareness and policy adherence integral

Qualifications

• Uses consultative sales to assess financial needs and build customer profiles.
• Knowledge of Retail consumer and small business products/services.
• Ability to reference Marketing tools to set appointments and reviews.

Responsibilities

• Apply consultative sales process to build customer profiles and identify needs.
• Cross-sell and engage in outside sales activities as directed.
• Collaborate with partners to provide holistic financial solutions.
• Meet or exceed customer experience and production goals.

Skills

Consultative sales process

Customer relationship building

Communication skills

Attention to detail

Education

College degree or equivalent

Tools

CAMP marketing tools

Job description

Fifth Third Bank in Novi, Michigan is launching a Retail Personal Banker I training program designed to rotate candidates through operations and Sales & Service. The program culminates in a certification and assigns the individual to a Financial Center position focused on consultative selling and relationship building.

The role emphasizes acquiring new households and deepening relationships via lobby leadership, aisle time, and tele-consulting, with risk awareness and policy adherence integral