Retail Personal Banker I: Training & Growth Path

Fifth Third Bank

Sarasota (FL)

On-site

USD 38,000 - 52,000

Full time

3 days ago

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Job summary

Fifth Third Bank is seeking candidates for a Retail Personal Banker I track, with a 4-8 week onboarding program featuring rotations in operations and Sales & Service. A certification is earned at program end to qualify for the Retail Personal Banker role within the bank’s consumer-focused team.

The position emphasizes consultative selling to identify and meet customer financial needs, acquiring new households, and strengthening relationships through lobby leadership or Bank Mart activities while

Qualifications

College degree or work experience providing transferrable skills.
Experience in the financial industry preferred.
Demonstrated ability to develop comfort with sales activities to acquire new consumer households and/or cross-sell.
Must demonstrate understanding of advanced math functions for credit/financial analysis.
Professional appearance and verbal/written communication skills.

Responsibilities

Use consultative sales process and Financial Needs Assessment to identify customer needs.
Maintain knowledge of Retail products/services and recommend solutions.
Proactively reach out to customers and set appointments for financial reviews.
Cross-sell to existing customers and engage in outside sales activities.
Collaborate with bank partners to provide holistic financial solutions.
Meet or exceed customer experience and production goals.