Retail Personal Banker I: Rotations & Certification Path

Fifth Third Bank; Roseville (MI); On-site; USD 36,000 - 52,000; Full time

Job summary

Fifth Third Bank in Roseville, Michigan is seeking a Retail Personal Banker I to guide customers through financial solutions and build long-term relationships. The role focuses on a consultative sales process, opening/servicing accounts, and processing teller transactions within a collaborative financial center environment.

The program leads to a Retail Personal Banker I role with rotations in operations and Sales & Service, plus a certification upon completion.

Qualifications

• Experience in sales and customer-facing roles is preferred.
• Ability to explain financial products and services to customers.
• Strong numeric literacy for credit and financial information analysis.
• Comfort with travel for training and collaboration with partners.

Responsibilities

• Use consultative selling to identify current and future financial needs.
• Maintain knowledge of Retail products and services to recommend solutions.
• Schedule appointments for periodic financial reviews with customers.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with Mortgage, Small Business, and Commercial teams when appropriate.
• Meet or exceed customer experience and production goals.

Skills

Sales capability

Communication skills

Mathematical ability

Education

College degree or work experience

Job description

Fifth Third Bank in Roseville, Michigan is seeking a Retail Personal Banker I to guide customers through financial solutions and build long-term relationships. The role focuses on a consultative sales process, opening/servicing accounts, and processing teller transactions within a collaborative financial center environment.

The program leads to a Retail Personal Banker I role with rotations in operations and Sales & Service, plus a certification upon completion.