Retail Personal Banker I - Training & Growth Path

Fifth Third Bank; Brighton (MI); On-site; USD 34,000 - 52,000; Full time

Job summary

Fifth Third Bank in Brighton, MI is launching a Retail Personal Banker I development program. Selected candidates enter a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification to become a Retail Personal Banker I.

The role emphasizes consultative sales to identify and meet customer financial needs, cross-selling, and building lasting relationships while processing teller transactions as part of the platform staff.

Qualifications

• College degree or work experience.
• Experience in the financial industry preferred.
• Ability to cross-sell and build customer relationships.
• Must demonstrate understanding of Retail policies and procedures.
• S.A.F.E. Act registration required at employment.

Responsibilities

• Use consultative sales process to build customer profiles.
• Maintain knowledge of Retail products and recommend solutions.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners to provide holistic financial solutions.
• Meet production goals and drive revenue growth.
• Process teller transactions as part of the platform staff.

Skills

Sales & service

Customer relationships

Math for credit

Verbal/written communication

Education

College degree or work experience

Job description

Fifth Third Bank in Brighton, MI is launching a Retail Personal Banker I development program. Selected candidates enter a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification to become a Retail Personal Banker I.

The role emphasizes consultative sales to identify and meet customer financial needs, cross-selling, and building lasting relationships while processing teller transactions as part of the platform staff.