Retail Personal Banker I: Training & Growth Path

Fifth Third Bank; Gainesville (FL); On-site; USD 42,000 - 55,000; Full time

Job summary

Fifth Third Bank in Gainesville, FL seeks a Retail Personal Banker I to join the team for a 4-8 week onboarding with rotations in operations and Sales & Service. The role focuses on consultative sales to identify and meet customer financial needs, while processing teller transactions and supporting platform staff.

Travel for training may be required. The position emphasizes risk awareness, excellent customer service, and adherence to bank policies to ensure a positive customer experience.

Qualifications

• College degree or work experience; combination accepted.
• Experience in the financial industry preferred.
• Ability to engage customers with sales activities to acquire new households or cross-sell.
• Ability to analyze credit and financial information.
• Professional appearance and communication skills.
• S.A.F.E. Act registration via NMLS required at employment

Responsibilities

• Use the consultative sales process to identify financial needs and build customer profiles.
• Maintain knowledge of Retail products and propose suitable solutions.
• Utilize approved tools to set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to partners for holistic financial solutions and maintain Customer focus.

Skills

Sales experience

Financial Needs Assessment

Cross-selling

Customer service

Education

College degree or work experience

Job description

Fifth Third Bank in Gainesville, FL seeks a Retail Personal Banker I to join the team for a 4-8 week onboarding with rotations in operations and Sales & Service. The role focuses on consultative sales to identify and meet customer financial needs, while processing teller transactions and supporting platform staff.

Travel for training may be required. The position emphasizes risk awareness, excellent customer service, and adherence to bank policies to ensure a positive customer experience.