Retail Personal Banker I: Training & Growth Path

Fifth Third Bank, N.A.; Aurora (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank, N.A. in Aurora, IL is seeking a Retail Personal Banker I as part of a 4-8 week onboarding and education program with rotations in operations and Sales & Service.

A certification will follow to enable progression within the Retail Personal Banker family. The role emphasizes consultative sales, opening/servicing accounts, cross-selling to new and existing customers, and coordinating with partners while maintaining risk controls and customer trust.

Qualifications

• College degree or equivalent work experience.
• Experience in the financial industry preferred.
• Proven ability to develop comfort with sales activities to acquire customers.
• Ability to analyze credit and financial information.
• S.A.F.E. Act registration required by time of employment.

Responsibilities

• Use consultative sales process to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Cross-sell to existing customers and engage in outside sales activities.
• Develop relationships with business partners to provide holistic solutions.
• Meet or exceed customer experience and sales targets while managing risk.

Skills

Spanish Speaking Preferred

Sales aptitude

Communication skills

Numerical ability

Professional presentation

Education

College degree or work experience

Job description

Fifth Third Bank, N.A. in Aurora, IL is seeking a Retail Personal Banker I as part of a 4-8 week onboarding and education program with rotations in operations and Sales & Service.

A certification will follow to enable progression within the Retail Personal Banker family. The role emphasizes consultative sales, opening/servicing accounts, cross-selling to new and existing customers, and coordinating with partners while maintaining risk controls and customer trust.