Retail Personal Banker I — Training & Growth Focus

Fifth Third; Turkey Creek (LA); On-site; USD 34,000 - 52,000; Full time

Job summary

Fifth Third Bank in Knoxville, TN seeks a Retail Personal Banker I who will complete a 4-8 week onboarding with rotations in operations and Sales & Service. The program ends with a certification to qualify for roles within the Retail Personal Banker family.

The position emphasizes consultative sales, new household acquisition, cross-selling, and strong customer relationship development while processing teller transactions and supporting platform work.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to perform consultative sales and cross-sell to customers.

Responsibilities

• Use consultative sales process to identify financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Cross-sell to existing customers and assist with referrals.
• Support customer experience and meet production goals.

Skills

Sales skills

Customer service

Financial product knowledge

Communication skills

Education

Bachelor's degree or equivalent experience

Job description

Fifth Third Bank in Knoxville, TN seeks a Retail Personal Banker I who will complete a 4-8 week onboarding with rotations in operations and Sales & Service. The program ends with a certification to qualify for roles within the Retail Personal Banker family.

The position emphasizes consultative sales, new household acquisition, cross-selling, and strong customer relationship development while processing teller transactions and supporting platform work.