Retail Personal Banker I – Growth & Solutions

Fifth Third; Midland (MI); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Midland, Michigan invites candidates for a Retail Personal Banker I role. The program includes 4-8 weeks of onboarding with rotations in operations and Sales & Service, followed by a certification to qualify for the Retail Personal Banker family.

The position emphasizes consultative selling, new household acquisition, and deepening customer relationships. The role involves processing teller transactions, providing friendly service, and maintaining confidentiality while

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire new customers and cross-sell.

Responsibilities

• Use consultative sales processes to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Cross-sell to existing customers and participate in outside sales activities.
• Assist in processing teller transactions and support branch operations.
• Engage with Business Partners to refer customers for holistic financial solutions.

Skills

Sales aptitude

Customer service

Communication skills

Math skills

S.A.F.E. Act knowledge

Financial products knowledge

Education

College degree

Job description

Fifth Third Bank in Midland, Michigan invites candidates for a Retail Personal Banker I role. The program includes 4-8 weeks of onboarding with rotations in operations and Sales & Service, followed by a certification to qualify for the Retail Personal Banker family.

The position emphasizes consultative selling, new household acquisition, and deepening customer relationships. The role involves processing teller transactions, providing friendly service, and maintaining confidentiality while