Retail Personal Banker I — Training & Certification Path

Fifth Third Bank; Dearborn (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

Fifth Third Bank in Dearborn, Michigan seeks a Retail Personal Banker I to begin with a structured onboarding program, rotating through operations and sales & service. The role uses consultative selling to identify customer needs and build trusted relationships while handling teller transactions as part of the platform team.

You will engage with customers to cross-sell banking products, participate in community outreach, and work with partners across Mortgage and Small Business teams.

Responsibilities

• Use consultative sales to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products and propose solutions.
• Set appointments for financial reviews and reach out to customers.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with Mortgage, Small Business, Commercial teams to offer holistic solutions.
• Meet production goals and contribute to revenue growth.
• Provide guidance to CSRs on sales and referral processes.

Job description

Fifth Third Bank in Dearborn, Michigan seeks a Retail Personal Banker I to begin with a structured onboarding program, rotating through operations and sales & service. The role uses consultative selling to identify customer needs and build trusted relationships while handling teller transactions as part of the platform team.

You will engage with customers to cross-sell banking products, participate in community outreach, and work with partners across Mortgage and Small Business teams.