Retail Personal Banker I - Launch Your Banking Career

Fifth Third Bank; Durham (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank is seeking candidates for a Retail Personal Banker I program in Durham, North Carolina. Selected associates will rotate through operations and Sales & Service, culminating in a certification to perform as a Retail Personal Banker within the bank’s network.

The role emphasizes a consultative sales process to identify customer needs, cross-sell products, manage risk, and maintain high ethical standards.

Qualifications

• College degree or work experience providing transferrable skills, or combination of education and experience.
• Experience in the financial industry preferred.
• Ability to sell to new and existing customers.
• Must demonstrate understanding of advanced math functions used in credit and financial analysis.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to identify customer needs.
• Maintain knowledge of Retail consumer and small business products/services and recommend solutions.
• Cross-sell to existing customer base and engage in outside sales activities.
• Establish relationships with partners to provide holistic financial solutions.
• Meet/exceed customer experience and production goals.

Skills

Sales

Credit analysis

Communication

Customer service

Professional appearance

Education

College degree or equivalent

Job description

Fifth Third Bank is seeking candidates for a Retail Personal Banker I program in Durham, North Carolina. Selected associates will rotate through operations and Sales & Service, culminating in a certification to perform as a Retail Personal Banker within the bank’s network.

The role emphasizes a consultative sales process to identify customer needs, cross-sell products, manage risk, and maintain high ethical standards.