Retail Personal Banker I: Growth, Guidance & Sales

Fifth Third Bank; Missouri; Presencial; USD 40 000 - 60 000; Tempo integral

Resumo da oferta

Fifth Third Bank is seeking candidates for a Retail Personal Banker I track, following a 4-8 week onboarding and education program with rotations in operations and Sales & Service. A certification will be earned to demonstrate skills for the Retail Personal Banker family.

The Personal Banker I is a Financial Center role focused on consultative sales to meet customer needs. The role involves processing teller transactions, lobby/aisle engagement, and tele-consulting, with opportunities to build

Qualificações

• College degree or work experience.
• Experience in the financial industry preferred.
• Ability to meet sales and cross-sell targets.
• Understanding of Retail policies and procedures.
• S.A.F.E. Act registration required at time of employment.

Responsabilidades

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Reach out to customers using approved Marketing tools and set appointments for financial reviews.
• Focus on cross-selling to existing customers and engage in outside sales activities.
• Establish relationships with Business Partners to refer customers for holistic solutions.
• Meet or exceed customer experience and production goals; contribute to revenue growth.
• Guide CSRs in sales and referral processes and ensure ethical behavior.

Conhecimentos

Sales skills

Customer service

Communication

Math skills

Formação académica

College degree or work experience

Descrição da oferta de emprego

Fifth Third Bank is seeking candidates for a Retail Personal Banker I track, following a 4-8 week onboarding and education program with rotations in operations and Sales & Service. A certification will be earned to demonstrate skills for the Retail Personal Banker family.

The Personal Banker I is a Financial Center role focused on consultative sales to meet customer needs. The role involves processing teller transactions, lobby/aisle engagement, and tele-consulting, with opportunities to build