Retail Personal Banker I: Grow Relationships & Sales

Fifth Third Bank, N.A.; Berea (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Fifth Third Bank, N.A. in Ohio seeks a Retail Personal Banker I candidate to begin with a 4–8 week onboarding, rotating through operations and Sales & Service. You will use consultative sales to meet financial needs and acquire new households or deepen existing relationships.

Roles include processing teller transactions, cross-selling, and working with partners across Mortgage, Small Business, Commercial and Investment teams to provide holistic financial solutions.

Qualifications

• College degree or work experience with transferable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire customers.
• Ability to analyze credit and financial information with math skills.
• Represent Fifth Third Bank professionally in appearance and communication.
• Knowledge of Retail policies and procedures for sound decisions.
• S.A.F.E. Act registration through NMLS required at employment.

Responsibilities

• Use consultative sales to identify customer financial needs.
• Maintain knowledge of Retail products and propose solutions.
• Reach out to customers using approved Marketing tools and set reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with Mortgage, Small Business, Commercial teams when appropriate.
• Meet customer experience and production goals, and drive revenue growth.

Skills

College degree

Sales skills

Financial services experience

Math skills

Professional communication

Retail policies knowledge

NMLS/SAFE Act knowledge

Education

College degree

Job description

Fifth Third Bank, N.A. in Ohio seeks a Retail Personal Banker I candidate to begin with a 4–8 week onboarding, rotating through operations and Sales & Service. You will use consultative sales to meet financial needs and acquire new households or deepen existing relationships.

Roles include processing teller transactions, cross-selling, and working with partners across Mortgage, Small Business, Commercial and Investment teams to provide holistic financial solutions.