Retail Partner Manager - West

Brobston Group LLC; New York (NY); On-site; USD 90,000 - 160,000; Full time

Job summary

Brobston Group LLC is seeking a Retail Partner Manager - West to drive growth across authorized West coast retailers. The role requires managing relationships, planning allocations, and ensuring consistent brand experience across partner locations.

The ideal candidate has 5+ years in luxury sales, strong negotiation skills, and an omnichannel retail mindset. Expect frequent travel to partner stores and collaboration with sales teams to meet KPIs and enhance the Maison image.

Qualifications

• 5+ years in luxury sales or luxury retail.
• Strong negotiation and interpersonal skills.
• Customer-oriented with omnichannel retail understanding.
• Independent, proactive, analytical with follow-through.
• Willingness to travel up to 75% and hold a valid driver’s license.

Responsibilities

• Manage day-to-day sales activity for West authorized retailers
• Monitor sell-out activity and competitive landscape at each POS
• Support partners in planning, product allocation and stock management
• Develop and monitor action plans to achieve commercial KPIs
• Ensure brand image and Maison guidelines are upheld in all points of sale
• Prepare and conduct monthly visits and meetings with partners
• Evaluate and coordinate implementation of new shop-in-shops and strengthen distribution network
• Support retailer events and cooperative CRM initiatives

Skills

Luxury sales

Interpersonal skills

Omnichannel retail

Negotiation

Customer orientation

Job description

Summary

The Retail Partner Manager - West will manage relationships with authorized retailers across the western territory, driving sell-out performance and ensuring a consistent brand experience. The role is responsible for planning, product allocation, stock management and developing commercial action plans to meet qualitative and quantitative KPIs. This position requires close collaboration with sales teams, support for training programs, and frequent travel to partner locations.

Responsibilities

• Manage day-to-day sales activity for West authorized retailers


• Monitor sell-out activity and competitive landscape at each point of sale


• Support partners in planning, product allocation and stock management


• Develop and monitor action plans to achieve commercial KPIs


• Ensure brand image and Maison guidelines are upheld in all points of sale


• Prepare and conduct monthly visits and meetings with partners


• Evaluate and coordinate implementation of new shop-in-shops and strengthen distribution network


• Support retailer events and cooperative CRM initiatives

Requirements

• At least 5 years of professional experience in luxury sales or retail; luxury watches or jewelry experience is a plus


• Responsible, confident negotiator with strong interpersonal skills


• Strong customer orientation and sales talent with omnichannel retail understanding


• Independent, proactive and analytical with strong follow-through


• Willingness to travel up to 75% and a valid drivers license