Retail Partner Manager - West

Compagnie Financière Richemont SA; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off and wellness reimburse

Volunteer days off

Job summary

Richemont seeks an experienced luxury sales professional to manage day-to-day activities for West authorized retailers and to monitor sell-out and distribution across the region. The role requires strong interpersonal, negotiation, and analytical skills, with the ability to travel up to 75% to support partners and events.

Experience in luxury watches/jewelry is a plus, and a proactive, independent approach is valued.

Qualifications

• At least 5 years of professional experience in luxury sales/retail.
• Strong interpersonal and negotiation skills.
• Customer oriented with ambition and drive.
• Experience with omnichannel retail.

Responsibilities

• Manage the day-to-day sales activity for West authorized retailers.
• Monitor sell-out activity at each point of sale.
• Monitor competitive landscape within the region, distribution changes and provide constant feedback to the sales team.
• Support partners in planning, product allocation and stock management based on the agreed assortment.
• Develop and monitor action plan to achieve commercial qualitative and quantitative KPIs.
• Monitor the Brand Experience in all market touchpoints.
• Analyze market and customer developments as well as development of cooperative action plans (CRM).
• Ensure Piaget image complies with the Maison guidelines in each point of sale.
• Support the training programs for Sales Teams.
• Prepare and conduct monthly visits & meetings with partners.
• Develop proposals to strengthen the distribution network.
• Evaluate the potential of new shop-in-shops and coordinate their implementation.
• Support retailer events within territory.

Skills

Luxury retail sales

Interpersonal skills

Negotiation

Omnichannel retail

Analytical skills

Willing to travel

Job description

Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.

Responsibilities:

• Manage the day-to-day sales activity for West authorized retailers.
• Monitor sell-out activity at each point of sale.
• Monitor competitive landscape within the region, distribution changes and provide constant feedback to the sales team.
• Support partners in planning, product allocation and stock management based on the agreed assortment.
• Develop and monitor action plan to achieve commercial qualitative and quantitative KPIs.
• Monitor the Brand Experience in all market touchpoints.
• Analyze market and customer developments as well as development of cooperative action plans (CRM).
• Ensure Piaget image complies with the Maison guidelines in each point of sale.
• Support the training programs for Sales Teams.
• Prepare and conduct monthly visits & meetings with partners.
• Develop proposals to strengthen the distribution network.
• Evaluate the potential of new shop-in-shops and coordinate their implementation.
• Support retailer events within territory.

Qualifications and Experience:

• At least 5 years of professional experience in luxury sales/retail preferred, luxury watches/jewelry experience is a plus.
• Responsible, confident negotiator with strong interpersonal skills.
• Strong customer orientation with a healthy dose of ambition.
• Sales talent with modern omnichannel retail understanding.
• Independent, proactive approach with strong analytical skills.
• Flexible, able to independently with strong follow-through as well as part of the team and willing to travel up to 75%. Valid driver’s license.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $100k-120k

Salary will be determined based on relevant skills and experience.