Retail Partnership Regional Manager - Northeast

Richemont; New York (NY); Sur place; USD 140 000 - 170 000; Plein temps

Résumé du poste

Richemont Iberia SL is seeking a Regional Manager for Cartier in the Northeast region of the United States. You will drive market share, ensure premium brand presentation, and partner with retail clients to execute strategic plans.

The role requires strong sales expertise, luxury retail sensibility, and the ability to travel up to 80% to support market activity. The position emphasizes cross-functional collaboration, performance analysis, and ongoing training to deliver measurable results and

Qualifications

• Sales background with retail-facing experience and direct client interaction during market visits and events.
• Strong negotiation and partnership-building skills to create mutual value.
• Luxury product and retail sensibility with autonomy.
• Ability to travel up to 80% of the time.
• Master’s degree preferred with 2-3 years of experience in key account management in luxury watches, eyewear, fragrance, automotive or cosmetics.

Responsabilités

• Own regional business performance by connecting results to actions and behaviors.
• Reach sell-out, market share, and sell-in objectives.
• Ensure elevated presentation of Cartier VM and SDP in each store under supervision.
• Leverage cross-functional expertise to build clear, measurable action plans for each retailer.
• Analyze sell-out, market share and KPIs to identify opportunities and set priorities.
• Measure impact of actions and adjust plans based on results.
• Maximize impact of each POS visit.
• Prepare by checking store status and analyzing KPIs.
• Observe behaviors influencing business and client outcomes.
• Partner with retailers to identify opportunities and reinforce positive behaviors.
• Recap 1-3 clear priorities with owners and success measures.
• Follow up on progress and adjust strategies.
• Collaborate with Cartier experts in client demand creation.
• Sales/merchandising: ensure dealers have right assortment and replenish accurately.
• Marketing: in-store animation for product launches, training, incentives, and community activity.
• Communication: invite retailers to contribute to co-op communication strategies.
• SDP & VM: collaborate for maximum visibility at Cartier locations.
• Learning & Transformation: design annual training plan.

Connaissances

Sales

Retail facing

Negotiation

Client relations

Travel 80%

Formation

Master’s degree preferred

Description du poste

The Regional Manager is responsible for driving Cartier market share and brand presentation for Retail Partners in the Northeast Region.

Geographic Responsibility: Northeast

Key Responsibilities

• Own regional business performance by connecting results to the actions and behaviors that drive them, sharing learnings and adapting plans to continuously improve performance.
• Reach sell-out, market share, and sell-in objectives.
• Ensure an elevated presentation of Cartier VM and SDP in each store under supervision.
• Leverage cross functional expertise and business insights to build clear, measurable action plans for each retailer.
• Analyze sell out, market share and key KPIs to identify opportunities, understand root causes and establish priorities.
• Measure the impact of actions, capture learning, and adjust plans based on results.
• Maximize the impact of each POS visit.
• Preparation: Check store status against prior commitments, analyze KPIs (sell-out, stock on-hand, assortment relevance, client satisfaction results, training status).
• Observe/identify/learn the specific behaviors influencing business and client outcomes.
• Partner with the retailer to understand root causes and identify opportunities.
• Recognize and reinforce behaviors that are driving positive results.
• Recap 1-3 clear priorities and commitments, with owners and measures of success.
• Follow up on progress and determine what worked, what did not and what should be adjusted.
• Leverage Cartier experts in client demand creation
• Sales/ merchandising: Partner with them to ensure the dealers have the right assortment, declare in due time, and manage their replenishment accurately.
• Marketing: Build in-store animation for product launches, including product training, incentives, and community animation.
• Communication: Invite retailers to contribute to co-op communication strategies tailor-made to their client profiles.
• SDP & VM: Collaborate to yield the best visibility from the Cartier location
• Learning & Transformation: Design an annual training action plan (targeted team trained, ambassador program).
• CRM & Events: Design a comprehensive action plan (co-op e-CRM, e-partner program, retailer- or Cartier-initiated events, etc.).
• Identify successful practices and scale learnings.

Actively prospect store opening opportunities

• Use market, client, and competitive insights to identify and prioritize new opportunities.
• Develop a clear business case and recommendations for potential openings in partnership with Regional and Corporate leadership.

Play an active role on the Regional Team

• Share key market, client, and competitive insights with the regional team.
• Identify and share best practices across the region.
• Build strong partnerships and influence retailers to drive results.
• Partner with corporate to ensure alignment with NA and International strategy.
• Maintain strong connection with corporate Retail Partner function (National Account Management) and ensure local execution is consistent with the North America and International RP strategy.

Required Experience

• Sales Background
• Retail (boutique or corporate) facing experience with direct client interaction during market visits and events.
• Demonstrated ability to engage & host clients both individually and at events

Technical Skills/Abilities

• Strong negotiation and partnership-building skills to create mutual value
• Strong organizational and follow-up skills
• Ability to work with and influence senior external partners
• Excellent salesmanship to promote the Maison in multi-brand environment
• Luxury product and retail sensibility
• Autonomy
• Ability to travel as much as 80% of the time
• Master’s degree preferred 2-3 years of experience in key account management in luxury watches, eyewear, fragrance, automotive or cosmetics.
• Strong watch expertise and knowledge preferred

Personal Skills

• Pro-active approach to tasks with excellent time management skills
• Excellent communication skills with the ability to effectively deliver messages to various audiences
• Ability to collaborate work well within a team
• Agility and open-mindedness
• Demonstrates accountability and actions feedback timely

WE OFFER

• We care about our associate's health and wellbeing and offer a comprehensive benefits program to support you and your loved ones.
• Our core benefits include medical, dental, and vision programs.
• Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members.
• The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
• Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off.
• We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
• At Richemont, We Craft the Future!

Salary: $140,000 - $170,000, eligible for bonuses

#Richemont #WeCraftTheFuture