Retail Paint Specialist & Customer Advisor

Sherwin-Williams Co.; Erie (Erie County); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist for Store #705356 in Erie, PA. You will assist wholesale and retail customers, determine needs, recommend products, and resolve concerns to ensure high customer satisfaction while helping achieve store sales goals.

Responsibilities include handling sales transactions, stocking, deliveries support, and maintaining product knowledge. A valid driver's license and ability to lift up to 70 lbs are required.

Qualifications

• Must be 18 years or older.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 70 lbs. and retrieve material from shelves.
• Willingness to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with store policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain accurate work orders and product formulas.
• Stock shelves and set up displays.
• Tint and mix products to customer specifications.
• Assist with deliveries and unloading when needed.

Skills

Customer service

Spanish language

Driver's license

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist for Store #705356 in Erie, PA. You will assist wholesale and retail customers, determine needs, recommend products, and resolve concerns to ensure high customer satisfaction while helping achieve store sales goals.

Responsibilities include handling sales transactions, stocking, deliveries support, and maintaining product knowledge. A valid driver's license and ability to lift up to 70 lbs are required.