Paint Sales & Service Specialist

The Sherwin-Williams Company; Washington (Washington County); On-site; USD 28,000 - 38,000; Full time

Job summary

The Sherwin-Williams Company in Washington, PA is seeking a Customer Service Specialist to help customers find the right paint solutions and close sales. You will work at Store #701132, engaging with wholesale and retail customers while maintaining product knowledge and store standards.

Key duties include processing transactions, stocking shelves, tinting and mixing products, and delivering items as needed. The role requires reliability, strong communication, and the ability to lift up to 70 lbs.

Qualifications

• Must be at least eighteen years of age.
• Must be legally authorized to work without sponsorship.
• Must have a valid, unrestricted driver's license.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.
• High School diploma or GED preferred.
• 1 year of delivery, retail, or customer service experience preferred.
• Experience selling paint and paint-related products preferred.
• Experience operating tinting and mixing equipment preferred.
• Bilingual in English and Spanish a plus.

Responsibilities

• Provide excellent sales service to meet store goals.
• Assist customers in person and by phone to determine needs and present products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain accurate work orders and stock records.
• Stock shelves and set up displays; tint and mix products as needed.
• Load/unload delivery trucks and assist with deliveries.
• Maintain in-stock, presentable areas and comply with inventory procedures.
• Remain knowledgeable about products and discuss options.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual (Spanish)

Education

High School diploma or GED

Tools

Tinting & mixing equipment

Job description

The Sherwin-Williams Company in Washington, PA is seeking a Customer Service Specialist to help customers find the right paint solutions and close sales. You will work at Store #701132, engaging with wholesale and retail customers while maintaining product knowledge and store standards.

Key duties include processing transactions, stocking shelves, tinting and mixing products, and delivering items as needed. The role requires reliability, strong communication, and the ability to lift up to 70 lbs.