Retail Paint Service & Sales Specialist

Sherwin-Williams; Odessa (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams in Odessa, TX is seeking a Customer Service Specialist to assist customers, process transactions and support product recommendations. This role emphasizes high customer satisfaction and achieving store sales goals.

Candidate should be able to lift up to 50 lbs, work evenings/weekends, and may benefit from paint or retail experience. Spanish language ability is a plus; internal candidates should meet performance expectations.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Willing to work evenings and weekends.
• Internal Sherwin-Williams candidates must have a 'meets expectations' rating.
• Internal Sherwin-Williams employees must have completed HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.
• Tint and mix products, as needed, to customer specifications.
• Load/unload delivery trucks; assist deliveries as needed.

Skills

Customer service

Sales

Communication

Spanish language

Education

High School diploma or GED

Job description

Sherwin-Williams in Odessa, TX is seeking a Customer Service Specialist to assist customers, process transactions and support product recommendations. This role emphasizes high customer satisfaction and achieving store sales goals.

Candidate should be able to lift up to 50 lbs, work evenings/weekends, and may benefit from paint or retail experience. Spanish language ability is a plus; internal candidates should meet performance expectations.