Paint Retail Customer Experience Specialist

Sherwin-Williams; Tulsa (OK); On-site; USD 18,000 - 25,000; Full time

Job summary

Sherwin-Williams in Tulsa, OK, is hiring a Customer Service Specialist to support our retail stores and work with wholesale and retail customers. You will determine needs, recommend products, process transactions, and help achieve monthly sales goals while maintaining high store standards.

The role requires excellent communication, a willingness to work evenings/weekends, and the ability to lift up to 70 lbs. Bilingual skills (Spanish) are a plus.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and pull appropriate products from floor/warehouse.

Skills

Customer service

Retail sales

Bilingual

Spanish (benefit)

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams in Tulsa, OK, is hiring a Customer Service Specialist to support our retail stores and work with wholesale and retail customers. You will determine needs, recommend products, process transactions, and help achieve monthly sales goals while maintaining high store standards.

The role requires excellent communication, a willingness to work evenings/weekends, and the ability to lift up to 70 lbs. Bilingual skills (Spanish) are a plus.