Customer Experience & Paint Solutions Specialist

Sherwin-Williams

Port Arthur (TX)

On-site

USD 26,000 - 36,000

Full time

6 days ago

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Job summary

Sherwin-Williams in Port Arthur, TX is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will process transactions, maintain store presentation, support sales goals, handle deliveries, and stay up-to-date on product features while ensuring high levels of customer satisfaction.

The role may require working evenings/weekends and includes a routine background review to protect customers and

Qualifications

Must be at least eighteen (18) years old.
Authorized to work in the United States without sponsorship now or in the future.
Must have a valid, unrestricted Driver's License.
Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
Must be willing to work evenings and weekends.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain in-stock and presentable condition assigned areas.