Retail Paint & Customer Service Specialist

Sherwin-Williams; Carmel (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

Sherwin-Williams in Carmel, IN is hiring a Full‑Time Customer Service Specialist for Store #1122. You will assist customers in-store and over the phone, determine needs, recommend products, and process transactions while supporting sales goals.

The role requires lifting up to 70 lbs, a valid driver’s license, and availability for evenings and weekends. You’ll engage with wholesale and retail customers, stay informed on product features, and maintain high store visuals and customer satisfaction.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Lift up to 50 lbs routinely and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Stock shelves, pull products, tint and mix as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products and discuss options with customers.

Skills

Customer service

Sales

Driver's license

Multilingual

Heavy lifting

Evenings/weekends

Education

High School diploma or GED

Job description

Sherwin-Williams in Carmel, IN is hiring a Full‑Time Customer Service Specialist for Store #1122. You will assist customers in-store and over the phone, determine needs, recommend products, and process transactions while supporting sales goals.

The role requires lifting up to 70 lbs, a valid driver’s license, and availability for evenings and weekends. You’ll engage with wholesale and retail customers, stay informed on product features, and maintain high store visuals and customer satisfaction.