Paint Retail Customer Service and Sales Specialist

Sherwin-Williams; Avon (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

Sherwin-Williams in Avon, IN is seeking a Customer Service Specialist for Store #1290 to assist wholesale and retail customers, determine needs, and recommend the right solutions. This full-time role emphasizes excellent service and achieving sales goals while maintaining product quality and display standards.

Role involves cash handling, stocking, tinting and mixing products, and occasional deliveries. Candidates should be able to lift up to 50 lbs frequently and 70 lbs occasionally, and be

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in making deliveries.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Sales

Cash handling

Stock management

Delivery coordination

Bilingual (Spanish)

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Cash register

Job description

Sherwin-Williams in Avon, IN is seeking a Customer Service Specialist for Store #1290 to assist wholesale and retail customers, determine needs, and recommend the right solutions. This full-time role emphasizes excellent service and achieving sales goals while maintaining product quality and display standards.

Role involves cash handling, stocking, tinting and mixing products, and occasional deliveries. Candidates should be able to lift up to 50 lbs frequently and 70 lbs occasionally, and be