Retail Outlet Office Associate - Customer Care & Payments

Rooms To Go; Jacksonville (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Employee discount

Life insurance

Paid time off

Paid training

Job summary

Rooms To Go is hiring Outlet Office Assistants to work in the offices of our retail stores in Jacksonville, FL. The role supports sales associates, customers, and store management, handling payments and finance applications, answering delivery questions, and assisting with customer care and office duties.

Starting pay is $15-$16 per hour, depending on experience. Benefits include medical, dental, vision, associate discounts, 401(k), life insurance, paid time off, and paid training.

Qualifications

• Three to six months of relevant experience preferred.
• Courteous and patient with strong customer service orientation.
• Computer navigation skills and general computer knowledge including MS Office.

Responsibilities

• Support sales associates, customers, and store management.
• Process payments and finance applications; answer delivery questions.
• Assist with customer care and various other office duties; answer phones.

Skills

Customer service

MS Office

Phone etiquette

Education

HS Diploma not required

Tools

MS Office

Job description

Rooms To Go is hiring Outlet Office Assistants to work in the offices of our retail stores in Jacksonville, FL. The role supports sales associates, customers, and store management, handling payments and finance applications, answering delivery questions, and assisting with customer care and office duties.

Starting pay is $15-$16 per hour, depending on experience. Benefits include medical, dental, vision, associate discounts, 401(k), life insurance, paid time off, and paid training.