Retail Office Assistant: Customer Care & Payments Pro

Rooms To Go; Conroe (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, dental and vision insurance (≥

401(k)

Employee assistance program

Employee discount

Life insurance

Paid time off

Paid training

Job summary

Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. The position supports sales associates, customers, and store management, handling payments, finance applications and answering delivery questions.

It also assists with customer care tasks, answers phones, and performs other office duties as needed. The role requires basic MS Office skills, strong communication, and a courteous, patient customer-service approach.

Qualifications

• 1+ year of relevant experience preferred.
• Courteous and patient with strong customer service orientation.
• Computer navigation, general computer knowledge, and MS Office understanding.
• Ability to communicate effectively, both written and verbal.

Responsibilities

• Support sales associates, customers, and store management.
• Process payments and finance applications; answer delivery questions.
• Assist with customer care responsibilities and answer phones.
• Perform various other office duties as assigned.

Skills

Retail experience

Customer service

MS Office

Communication skills

Education

High school diploma / GED

Job description

Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. The position supports sales associates, customers, and store management, handling payments, finance applications and answering delivery questions.

It also assists with customer care tasks, answers phones, and performs other office duties as needed. The role requires basic MS Office skills, strong communication, and a courteous, patient customer-service approach.