Retail Office Assistant - Payments, Admin & Customer Care

Rooms To Go; Austin (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k)

Employee assistance program

Employee discount

Life insurance

Paid time off

Paid training

Job summary

Rooms To Go is seeking a Retail Office Assistant to support store offices. The role involves assisting sales teams, processing payments, handling finance applications, and answering delivery questions. Excellent communication and customer service are essential.

Starting salary is $15–16 per hour, with benefits based on hours worked. Opportunities for growth within Rooms To Go are highlighted as part of a welcoming team culture.

Qualifications

• Over one year of relevant experience preferred.
• Courteous and Patient with strong customer service orientation.
• Computer navigation skills, general computer knowledge, and MS Office understanding.
• Ability to effectively communicate, both written and verbally.
• Open to applicants with or without a high school diploma/GED.
• A good fit for applicants with gaps in their resume or who have been out of the workforce for the past 6 months or more.
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Responsibilities

• Supporting sales associates, customers, and store management.
• Processing payments and finance applications.
• Answering delivery questions and assisting with customer care.
• Answering phones and performing various other office duties as assigned.

Skills

Customer service

Communication

Patience

Education

High school diploma or GED

Tools

MS Office

Job description

Rooms To Go is seeking a Retail Office Assistant to support store offices. The role involves assisting sales teams, processing payments, handling finance applications, and answering delivery questions. Excellent communication and customer service are essential.

Starting salary is $15–16 per hour, with benefits based on hours worked. Opportunities for growth within Rooms To Go are highlighted as part of a welcoming team culture.