Retail Optician: Elevate Patient Eyewear Experience

West Point Optical Group; Edina (MN); On-site; USD 42,000 - 65,000; Full time

Job summary

West Point Optical Group in Edina, MN is seeking an Optician to deliver an exceptional patient experience, fill prescriptions, and help clients select frames and lenses. You will drive in-store sales while building strong patient and doctor relationships.

The role requires retail or customer service experience, attention to detail, and ability to work with lenses, frames, and pricing while adhering to company standards.

Qualifications

• Experience in retail or customer service roles.
• Ability to sell through effective sales skills and drive results.
• Comfort presenting and implementing solutions to grow the business.

Responsibilities

• Drive profitable store sales by fostering a retail selling culture and effective sales skills.
• Develop professional business relationships with associates and Doctors.
• Fill ophthalmic eyeglass prescriptions and fit lenses and frames to patient needs.
• Perform optical related measurements and ensure accurate pricing and delivery times.
• Provide guidance to patients regarding Managed Vision Care and frame selections.
• Merchandise store per Planogram and company standards; support Marketing programs.
• Assist with timely execution of promotions and signage.

Skills

Sales skills

Customer service

Communication

Attention to detail

Prioritization & adaptability

Computer literacy

Education

High school diploma or equivalent

Job description

West Point Optical Group in Edina, MN is seeking an Optician to deliver an exceptional patient experience, fill prescriptions, and help clients select frames and lenses. You will drive in-store sales while building strong patient and doctor relationships.

The role requires retail or customer service experience, attention to detail, and ability to work with lenses, frames, and pricing while adhering to company standards.