Customer-Focused Optician: Eyewear & Lens Specialist

Elevate Eye Care; Owatonna (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

Elevate Eyecare in Minnesota is seeking an Optician to join our patient-centered team. You will provide expert eyewear consultations, guide frame selection, explain lens options and enhancements, and work closely with optometrists to align prescriptions with patient needs.

Join a collaborative clinic where you will build strong customer relationships, perform frame adjustments, assist with order placement, and contribute to a positive patient experience across our practice network.

Qualifications

• High school diploma or equivalent; optician experience is a plus
• Exceptional interpersonal and communication skills.
• Detail-oriented with excellent organizational abilities.
• Ability to work collaboratively in a team-oriented environment.

Responsibilities

• Provide personalized eyewear consultations, considering patients' style preferences, facial features, and lifestyle.
• Guide patients in selecting frames that complement their individual needs and preferences.
• Educate patients on lens options, coatings, and enhancements, ensuring they make informed decisions about their eyewear.
• Collaborate with optometrists to align lens recommendations with patient prescriptions and visual needs.
• Conduct frame adjustments to ensure optimal comfort and fit.
• Perform minor repairs and adjustments, contributing to customer satisfaction and loyalty.
• Assist patients in placing orders for eyewear, including lenses and frames.
• Collaborate with the team to manage inventory, ensuring a well-stocked selection of frames and lenses.
• Provide support for contact lens fittings and instructions, coordinating with optometrists for seamless integration into patient care plans.
• Cultivate a positive and customer-friendly atmosphere, ensuring a high level of satisfaction among patients.
• Address patient concerns with empathy and professionalism, contributing to a positive overall experience.

Skills

Interpersonal skills

Attention to detail

Teamwork

Optician experience

Education

High school diploma or equivalent

Job description

Elevate Eyecare in Minnesota is seeking an Optician to join our patient-centered team. You will provide expert eyewear consultations, guide frame selection, explain lens options and enhancements, and work closely with optometrists to align prescriptions with patient needs.

Join a collaborative clinic where you will build strong customer relationships, perform frame adjustments, assist with order placement, and contribute to a positive patient experience across our practice network.