Eyewear Sales Specialist & Patient Experience

West Point Optical Group; Leander (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

West Point Optical Group in Leander, TX seeks an Optician to deliver an exceptional patient experience by fitting frames, selecting lenses, and advising on lens coatings. You will develop relationships with doctors and patients and drive in-store sales.

The role emphasizes accurate measurements, pricing, and timely delivery, with a focus on customer service and vision-care guidance in a retail setting.

Qualifications

• Experience in retail or customer service with proven results.
• Ability to sell using effective sales skills and accountability for sales results.
• State licensure or certification by a nationally-recognized opticianry association as an optician.

Responsibilities

• Drive profitable store sales by fostering a retail selling culture and using sales skills.
• Develop professional relationships with associates and Doctors.
• Fill ophthalmic eyeglass prescriptions and fit lenses and frames.
• Use optical prescriptions to match patient visual requirements."
• Recommend specific lenses and coatings to suit patient needs.
• Assist patients in selecting frames and aligning frames to prescription."
• Perform optical related measurements and ensure accurate pricing and delivery times.
• Provide guidance to patients regarding Managed Vision Care."
• Assist with merchandising according to planograms and promotions.
• Support Marketing programs and store signage per company standards.

Skills

Retail sales

Customer service

Frame fitting

Lens selection

Managed vision care

POS operation

Product knowledge

Education

High school diploma or equivalent

Tools

POS software

Job description

West Point Optical Group in Leander, TX seeks an Optician to deliver an exceptional patient experience by fitting frames, selecting lenses, and advising on lens coatings. You will develop relationships with doctors and patients and drive in-store sales.

The role emphasizes accurate measurements, pricing, and timely delivery, with a focus on customer service and vision-care guidance in a retail setting.