Beauty Store Leader: Inspire Sales & Service Excellence

LVMH

Thousand Oaks (CA)

Hybrid

USD 36,000 - 41,000

Full time

9 hours ago

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Job summary

Sephora in Thousand Oaks is seeking a Sales and Service Leader to lead by example, elevating client experiences and driving store performance. You’ll coach a team, deliver personalized, product-savvy service, and help achieve sales goals in a dynamic retail environment.

The role emphasizes leadership, collaboration, and a client-first mindset, with a focus on inclusivity and brand standards in daily operations.

Qualifications

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal skills.
Comfortable in a fast paced and dynamic environment.
Quick learner with ability to absorb and share product knowledge and training.
Physically able to lift and carry up to 50 pounds.

Responsibilities

Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals.
Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
Coach for growth: Provide ongoing feedback and development to elevate team performance.
Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards.
Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered.
Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience.