Retail Ops Lead & Coach — Inventory, Compliance, Growth

Victoria’s Secret & Co.; San Antonio (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Victoria’s Secret & Co. in Texas seeks an Operations Supervisor to lead store readiness, shipments, replenishment, and inventory accuracy. You will report to the Store Manager or Assistant Store Manager and coach a team to deliver exceptional customer experiences.

We value hands-on leaders who can manage daily operations, maintain safety and visual standards, and escalate issues promptly. The role requires flexibility to work nights and weekends in a fast-paced retail environment.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction
• Strong attention to detail and execution
• Ability to work in a fast-paced environment
• Ability to coach in real time
• 1–2 years retail experience preferred
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing
• Ability to use technology (headsets, mobile devices, computers)

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity

Skills

Customer focus

Attention to detail

Coaching

Team leadership

Job description

Victoria’s Secret & Co. in Texas seeks an Operations Supervisor to lead store readiness, shipments, replenishment, and inventory accuracy. You will report to the Store Manager or Assistant Store Manager and coach a team to deliver exceptional customer experiences.

We value hands-on leaders who can manage daily operations, maintain safety and visual standards, and escalate issues promptly. The role requires flexibility to work nights and weekends in a fast-paced retail environment.