Retail Ops Lead: Inventory, Coaching & Readiness

Victoria’s Secret & Co.; Austin (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

Victoria’s Secret & Co in Austin seeks an Operations Manager to drive store-wide execution, ensure product availability, and maintain a safe, engaging shopping environment. You will report to the Store Manager or Assistant Store Manager and lead a team of Selling Associates in high-volume settings.

Key duties include shipments, replenishment, inventory accuracy, back-of-house organization, floorsets, and coaching of staff to meet performance and customer service standards.

Qualifications

• 3+ years of retail leadership experience preferred.
• Ability to lift up to 40 pounds and stand for extended periods.
• Flexible schedule including nights and weekends.
• Experience using insights to drive performance.
• Strong selling, coaching, and business ownership mindset.
• Ability to work in a fast-paced, customer-focused environment.

Responsibilities

• Execute shipment, replenishment, and inventory processes.
• Oversee back-of-house organization and operational efficiency.
• Maintain inventory accuracy and operational compliance.
• Uphold cleanliness, safety, and asset protection standards.
• Support floorsets and product launches.
• Lead direct reports, including Selling Associates.
• Model company values and drive team performance.

Skills

Strong execution & operational exp

Retail leadership experience

Coaching & team development

Insight-driven performance

Night/weekend availability

Technology proficiency

Job description

Victoria’s Secret & Co in Austin seeks an Operations Manager to drive store-wide execution, ensure product availability, and maintain a safe, engaging shopping environment. You will report to the Store Manager or Assistant Store Manager and lead a team of Selling Associates in high-volume settings.

Key duties include shipments, replenishment, inventory accuracy, back-of-house organization, floorsets, and coaching of staff to meet performance and customer service standards.