Retail Operations Supervisor — Lead, Coach & Stock

Victoria’s Secret & Co.; Houston (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Victoria's Secret & Co in Houston, TX is seeking an Operations Supervisor who leads store readiness and execution, reporting to the Store Manager.

This role emphasizes customer experience, brand standards, and day-to-day store operations, with a focus on teamwork, coaching, and continuous improvement.

You will manage shipments, replenishment, inventory accuracy, safety, and cross‑functional collaboration on busy days, with a flexible schedule that may include nights and weekends.

Qualifications

• Passion for Victoria's Secret Brand and the ability to drive customer satisfaction and loyalty
• Strong attention to detail and execution
• Ability to work in a fast-paced environment
• Ability to coach in real time
• 1-2 years retail experience preferred
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Skills

Customer service focus

Attention to detail

Fast-paced environment

Coaching in real time

Team collaboration

Flexible schedule

Job description

Victoria's Secret & Co in Houston, TX is seeking an Operations Supervisor who leads store readiness and execution, reporting to the Store Manager.

This role emphasizes customer experience, brand standards, and day-to-day store operations, with a focus on teamwork, coaching, and continuous improvement.

You will manage shipments, replenishment, inventory accuracy, safety, and cross‑functional collaboration on busy days, with a flexible schedule that may include nights and weekends.