Retail Ops & Customer Experience Associate (Support Flex)

Belk; Morristown (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical, Dental, and Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Job summary

Belk in Morristown, TN is hiring for a Support Flex Associate. This hourly role drives sales by delivering a positive customer experience, processing inbound deliveries, and ensuring merchandize is ready for the floor.

The job involves supporting floor sets, inventory tasks, and store maintenance to keep operations running smoothly. The position requires a proactive, customer-first mindset, the ability to work flexible shifts including nights and weekends, and comfort with technology.

Qualifications

• Customer service mindset and ability to assist customers.
• Self-directed with minimal supervision and strong time management.
• Clear communication and teamwork within a store setting.
• Comfortable using smartphones, tablets, and Windows devices.

Responsibilities

• Unload cartons from deliveries and prepare merchandise for the sales floor.
• Process sensor tags, transfers, damage, and RFID tasks to ensure inventory accuracy.
• Support facilities maintenance, housekeeping, and store operations as needed.
• Assist with floor sets, product presentation, and pricing changes.
• Replenish supplies, maintain cleanliness, and organize back-of-house areas.

Skills

Customer service

Self-directed

Communication

Tech savvy

Flexible schedule

Job description

Belk in Morristown, TN is hiring for a Support Flex Associate. This hourly role drives sales by delivering a positive customer experience, processing inbound deliveries, and ensuring merchandize is ready for the floor.

The job involves supporting floor sets, inventory tasks, and store maintenance to keep operations running smoothly. The position requires a proactive, customer-first mindset, the ability to work flexible shifts including nights and weekends, and comfort with technology.