Retail Operations Team Leader — Drive Merchandising & Service

Crate and Barrel; West Palm Beach (FL); On-site; USD 51,577,000 - 65,904,000; Full time

Job summary

Crate and Barrel in West Palm Beach, FL seeks a Team Leader – Operations to oversee merchandise flow, store operations, and the salesfloor. You will lead merchandising and stock teams, adjust priorities, and partner with the Assistant Store Leader for Operations and Visual to keep the store customer-ready.

This role requires strong communication, organization, and problem-solving; you’ll spend significant time on the floor, coaching associates, and ensuring backroom, curbside, and salesfloor

Qualifications

• Strong leadership and frontline team management experience.
• Customer service excellence and ability to coach others.
• Excellent communication and organizational skills.

Responsibilities

• Lead designated team and manage associate workload with the Assistant Store Leader.
• Coach associates on performance and development; maintain presence on the sales floor.
• Train and develop associates on product knowledge, selling, and store policies.

Skills

Leadership

Customer service

Communication

Time management

Coaching

Problem solving

Tools

Microsoft Office

Google apps

POS systems

Job description

Crate and Barrel in West Palm Beach, FL seeks a Team Leader – Operations to oversee merchandise flow, store operations, and the salesfloor. You will lead merchandising and stock teams, adjust priorities, and partner with the Assistant Store Leader for Operations and Visual to keep the store customer-ready.

This role requires strong communication, organization, and problem-solving; you’ll spend significant time on the floor, coaching associates, and ensuring backroom, curbside, and salesfloor