Retail Operations Supervisor - Lead Inventory & Service

Victoria’s Secret & Co.; Santa Clara (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Victoria’s Secret & Co. is seeking an Operations Supervisor to lead store operations, ensure readiness, and manage inventory accuracy under supervision of Store Manager or Assistant Store Manager. This role emphasizes customer satisfaction, coaching, and executing daily store duties.

The position requires flexibility for nights and weekends, with the ability to lift up to 40 pounds and adapt to varying store sizes. Salary ranges are disclosed and reflect regional factors within the United States.

Qualifications

• 1–2 years retail experience preferred
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds and frequent bending, stretching, kneeling, walking, and standing

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scopes and may lead business initiatives based on store size and complexity

Skills

Customer service

Retail operations

Leadership

Job description

Victoria’s Secret & Co. is seeking an Operations Supervisor to lead store operations, ensure readiness, and manage inventory accuracy under supervision of Store Manager or Assistant Store Manager. This role emphasizes customer satisfaction, coaching, and executing daily store duties.

The position requires flexibility for nights and weekends, with the ability to lift up to 40 pounds and adapt to varying store sizes. Salary ranges are disclosed and reflect regional factors within the United States.