Retail Operations Supervisor: Lead, Coach & Store Readiness

Victoria’s Secret & Co.; Meridian (ID); On-site; USD 24,000 - 29,000; Full time

Job summary

Victoria’s Secret & Co. is seeking an Operations Supervisor to lead store operations, manage stock, and ensure excellent customer experiences. This role reports to the Store Manager, driving efficiency and team performance in a dynamic retail environment.

The position emphasizes leadership, team coaching, and adherence to policies while maintaining visual standards and store readiness. Weekend availability and physical tasks may be required. Compensation ranges reflect regional differences.

Qualifications

• 1–2 years retail experience preferred.
• Ability to coach in real time and drive customer satisfaction.
• Strong attention to detail and execution in a fast-paced environment.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Leads and models corporate policies and store processes.

Skills

Retail experience

Coaching

Attention to detail

Leadership

Customer satisfaction

Tools

Headsets

Mobile devices

Computers

Job description

Victoria’s Secret & Co. is seeking an Operations Supervisor to lead store operations, manage stock, and ensure excellent customer experiences. This role reports to the Store Manager, driving efficiency and team performance in a dynamic retail environment.

The position emphasizes leadership, team coaching, and adherence to policies while maintaining visual standards and store readiness. Weekend availability and physical tasks may be required. Compensation ranges reflect regional differences.