Retail Operations Supervisor — Lead, Coach & Stock

Victoria's Secret & Co.; Gonzales (LA); Sur place; USD 23 000 - 28 000; Plein temps

Résumé du poste

Victoria's Secret & Co Operations Supervisor role focused on leading store operations, shipment and replenishment, and maintaining high standards of inventory accuracy and cleanliness. You will coach associates, manage daily workforce actions, and uphold company values in a fast-paced environment.

Role requires flexibility to work nights and weekends, with physical tasks including lifting up to 40 pounds; salary range and specifics vary by region and store size.

Qualifications

• Passion for Victoria's Secret Brand and the ability to drive customer satisfaction and loyalty
• Strong attention to detail and execution
• Ability to work in a fast-paced environment
• Ability to coach in real time
• 1-2 years retail experience preferred
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing
• Ability to use technology (headsets, mobile devices, computers)

Responsabilités

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business
• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

Connaissances

Customer service

Coaching in real time

Leadership

Fast-paced environment

Flexibility

Outils

Headsets

Mobile devices

Computers

Description du poste

Victoria's Secret & Co Operations Supervisor role focused on leading store operations, shipment and replenishment, and maintaining high standards of inventory accuracy and cleanliness. You will coach associates, manage daily workforce actions, and uphold company values in a fast-paced environment.

Role requires flexibility to work nights and weekends, with physical tasks including lifting up to 40 pounds; salary range and specifics vary by region and store size.