Retail Operations Supervisor - Lead, Stock & Coaching

Victoria's Secret & Co.; Hagerstown (MD); Sur place; USD 23 000 - 28 000; Plein temps

Résumé du poste

Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

You will drive shipments, replenishment, inventory accuracy, cleanliness, safety, and compliance while coaching associates. The position emphasizes customer focus, teamwork, and flexibility to adapt across store sizes and business complexities.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.
• 1–2 years retail experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks.
• Ability to use technology (headsets, mobile devices, computers).

Responsabilités

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Connaissances

Customer focus

Attention to detail

Fast-paced environment

Coaching in real time

Flexible schedule

Retail experience

Night/weekend availability

Physical stamina

Tech proficiency

Description du poste

Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

You will drive shipments, replenishment, inventory accuracy, cleanliness, safety, and compliance while coaching associates. The position emphasizes customer focus, teamwork, and flexibility to adapt across store sizes and business complexities.