Retail Operations Supervisor: Elevate Store Readiness

Victoria’s Secret & Co.; Tampa (FL); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

None

Job summary

Victoria’s Secret & Co Operations Supervisor is a values-driven leader who supports daily store operations, shipment processing, stock organization, and back-of-house standards. The role reports to the Store Manager and partners with cross-functional teams to uphold brand standards and customer experience.

Requires 1–2 years of retail experience, ability to work a flexible schedule, and capability to lift up to 40 pounds.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.
• 1–2 years retail experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks.
• Ability to use technology (headsets, mobile devices, computers).

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Customer service

Attention to detail

Coaching in real time

Team leadership

Flexibility

Job description

Victoria’s Secret & Co Operations Supervisor is a values-driven leader who supports daily store operations, shipment processing, stock organization, and back-of-house standards. The role reports to the Store Manager and partners with cross-functional teams to uphold brand standards and customer experience.

Requires 1–2 years of retail experience, ability to work a flexible schedule, and capability to lift up to 40 pounds.