Retail Operations Specialist

Placements24; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Remote work

Health insurance

Paid time off

Professional development

Cutting-edge technology

Job summary

Placements24 is seeking a Retail Operations Specialist to support a national retail chain from a remote position. You will analyze store performance, develop standardized operating procedures, and drive efficiency across locations including Welkom.

You will collaborate with Merchandising, IT, and HR to implement new initiatives, roll out technologies, and monitor KPIs. A Bachelor's degree and strong analytics are required for success in this role.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• Proven retail operations experience with strong analytical skills.
• Understanding of retail processes and performance metrics.
• Proficiency with Excel, SQL, and BI tools.
• Ability to work independently in a remote setting.
• Experience with POS systems and inventory management is a plus.

Responsibilities

• Analyze in-store data to identify trends and inefficiencies.
• Develop and implement standardized operating procedures for stores.
• Support store teams in resolving operational challenges remotely.
• Conduct remote assessments and recommend improvements.
• Collaborate with Merchandising, IT, and HR to align strategies.
• Assist rollout of new retail technologies and systems.
• Prepare reports and present updates on performance.
• Ensure compliance with policies, safety and standards.
• Facilitate training sessions for store personnel.
• Drive continuous improvement across the retail network.

Skills

Analytical mindset

Retail operations

Project management

Data analysis tools

Communication skills

Education

Bachelor's degree in Business Administration / Operations Management

Tools

Excel

SQL

BI platforms

Job description

About the Role

Our client, a leading national retail chain, is seeking a dedicated Retail Operations Specialist to join their remote team, supporting operations for stores including the one in Welkom . This role is crucial for optimizing in-store processes, ensuring efficiency, and implementing best practices across various retail locations. The ideal candidate will have a strong analytical mindset, a deep understanding of retail operations, and the ability to manage multiple projects simultaneously. You will work closely with store managers and corporate teams to identify areas for improvement, develop solutions, and drive operational excellence. This is an exciting opportunity for a motivated professional to contribute to the strategic success of our client's retail footprint from a remote setting, impacting operations nationwide including Welkom .

Key Responsibilities

• Analyze in-store operational data to identify trends, inefficiencies, and areas for improvement.
• Develop and implement standardized operating procedures and best practices for retail stores.
• Support store teams in resolving operational challenges and implementing new initiatives.
• Conduct remote assessments and provide recommendations for enhancing store performance.
• Collaborate with cross-functional teams (e.g., Merchandising, IT, HR) to align operational strategies.
• Assist in the rollout of new retail technologies and systems.
• Prepare reports and presentations on operational performance and project updates.
• Ensure compliance with company policies, safety regulations, and operational standards.
• Facilitate training sessions and provide guidance to store personnel on operational matters.
• Contribute to continuous improvement initiatives across the retail network.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in retail operations, management consulting, or a similar analytical role.
• Strong understanding of retail business processes and performance metrics.
• Excellent analytical and problem-solving skills.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, BI platforms).
• Exceptional written and verbal communication skills, with the ability to present complex information clearly.
• Demonstrated ability to manage projects and work independently in a remote setting.
• Experience with retail POS systems and inventory management is advantageous.
• Ability to collaborate effectively with diverse teams across different locations, including supporting the Welkom region.
• Detail-oriented with a strong commitment to accuracy and quality.

Benefits

• This remote position offers a competitive salary and the flexibility to work from anywhere.
• Our client provides a comprehensive benefits package, including health insurance, retirement contributions, and paid time off.
• You will have access to cutting-edge technology and professional development opportunities to further your career in retail operations.
• Our client fosters a culture of innovation and continuous learning, encouraging employees to contribute their ideas.
• This role offers significant exposure to national retail operations, providing valuable experience and career growth potential.
• Be part of a leading organization that values efficiency and strategic operational excellence.