Retail Operations & Merchandising Leader

Kohl's; Chambersburg (Franklin County); On-site; USD 52,000 - 78,000; Full time

Job summary

Kohl's in Chambersburg, PA seeks an Operations Manager or Merchandising Manager to oversee store operations and merchandising, delivering excellent customer service. You will coach associates to execute operational, service and merchandising processes for consistent execution and efficiency, driving sales and profitability.

You will lead pricing, replenishment, and floor merchandising, while ensuring adherence to company standards and supporting loss prevention to protect assets and protect

Qualifications

• Experience supervising teams or associates, including coaching to achieve daily goals and performance management.
• Excellent verbal/written communication and interpersonal skills.
• Strong problem-solving and decision-making abilities; able to adapt to changing store needs.

Responsibilities

• Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment.
• Drive accuracy through completion of directives such as merchandise disposition practices.
• Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment based on sell-through and seasonal changes.
• Lead execution of point-of-sale and customer service to deliver speed of service and a compelling customer experience.
• Ensure store merchandising standards follow visual merchandising direction; ensure product is displayed clearly and in a compelling way.
• Direct, teach and train associates to execute company merchandising direction and brand standards in a timely manner.
• Lead pricing activities in-store; ensure price changes and ticketing procedures are accurate and efficient.
• Support loss prevention through educating associates, monitoring activities, and enforcing policies.
• Manage training processes for new hires to ensure staff are skilled on processes, inventory procedures, and merchandising standards.

Skills

Team leadership

Coaching

Customer service

Decision making

Communication skills

Flexible schedule

Education

College degree or equivalent

Job description

Kohl's in Chambersburg, PA seeks an Operations Manager or Merchandising Manager to oversee store operations and merchandising, delivering excellent customer service. You will coach associates to execute operational, service and merchandising processes for consistent execution and efficiency, driving sales and profitability.

You will lead pricing, replenishment, and floor merchandising, while ensuring adherence to company standards and supporting loss prevention to protect assets and protect