Retail Operations & Merchandising Associate

Crate & Barrel Careers; Pasadena (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Crate & Barrel in Pasadena, CA is seeking an Operations Associate to maintain an efficient stockroom and support the salesfloor. You will process customer orders, manage inventory, and ensure displays are well-presented.

Reporting to the Assistant Store Leader, you’ll collaborate with the store team to uphold policies, foster an inclusive environment, and maintain safety in a fast-paced setting. A positive attitude, enthusiasm, and strong multitasking skills are essential.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.
• Excellent reading and written language skills in English.

Responsibilities

• Process customer orders and curbside pickup in a timely manner.
• Maintain stockroom and perform inventory duties.
• Execute visual merchandising standards on the sales floor.
• Greet customers, answer questions, process payments, and escalate as needed.
• Support store safety standards and loss prevention.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Flexibility

Teamwork

Tools

POS system

AS400

Office equipment

Data entry

Job description

Crate & Barrel in Pasadena, CA is seeking an Operations Associate to maintain an efficient stockroom and support the salesfloor. You will process customer orders, manage inventory, and ensure displays are well-presented.

Reporting to the Assistant Store Leader, you’ll collaborate with the store team to uphold policies, foster an inclusive environment, and maintain safety in a fast-paced setting. A positive attitude, enthusiasm, and strong multitasking skills are essential.