Retail Operations Manager in Training

JD Sports NA; Radcliff (KY); On-site; USD 11,000 - 16,000; Full time

Job summary

Hibbett I City Gear in Radcliff, KY is seeking a Manager in Training to assist the Store Manager with daily operations and administrative duties. You will learn all product areas, help implement goals, and promote store promotions.

As a trainee, you will supervise in the Store Manager's absence, support merchandising, stocking, scheduling, and customer service, while upholding policies and protecting assets in a fast-paced retail environment.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department's responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Produces and delivers extraordinary customer service highlighted in the customer service manual.

Skills

Retail experience

Customer service

Team leadership

Communication

Attention to detail

Job description

Hibbett I City Gear in Radcliff, KY is seeking a Manager in Training to assist the Store Manager with daily operations and administrative duties. You will learn all product areas, help implement goals, and promote store promotions.

As a trainee, you will supervise in the Store Manager's absence, support merchandising, stocking, scheduling, and customer service, while upholding policies and protecting assets in a fast-paced retail environment.