Retail Manager in Training: Lead Operations & Service

JD Sports NA; Tucson (AZ); On-site; USD 23,000 - 26,000; Full time

Job summary

Hibbett I City Gear in Tucson, AZ is seeking a Manager in Training to assist the Store Manager with daily operations and customer-focused leadership. The role covers selling, restocking, merchandising, and scheduling while promoting our products and promotions.

The position emphasizes exceptional service, supervision in the Store Manager's absence, and strong attention to store policies and profitability. On-site duties are required, with a focus on delivering an outstanding in-store experience.

Qualifications

• Experience in retail environments, preferably footwear/apparel.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team-oriented with a customer-first mindset.

Responsibilities

• Assist Store Manager in controlling store assets.
• Help set action plans for selling, restocking, merchandising, and scheduling.
• Take full store responsibility in the Store Manager's absence.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales, and expenses to maintain profitability.
• Direct staff to meet department responsibilities and standards.
• Inform Store Manager about inventory movement and customer trends.
• Maintain high-quality customer service.
• Perform general administrative duties and learn Store Manager responsibilities.
• Deliver extraordinary customer service per manuals and promotions.
• Promote and sell services and merchandise.
• Uphold company policies and procedures.
• Protect assets and report potential fraud risks.

Skills

Customer service

Communication skills

Team leadership

Fast-paced

Self-starter

Attention to detail

Sales & merchandising

Job description

Hibbett I City Gear in Tucson, AZ is seeking a Manager in Training to assist the Store Manager with daily operations and customer-focused leadership. The role covers selling, restocking, merchandising, and scheduling while promoting our products and promotions.

The position emphasizes exceptional service, supervision in the Store Manager's absence, and strong attention to store policies and profitability. On-site duties are required, with a focus on delivering an outstanding in-store experience.