Retail Operations Manager

Ross Stores, Inc.; Lee's Summit (MO); On-site; USD 46,000 - 62,000; Full time

Job summary

Ross Stores, Inc. is seeking an Assistant Store Manager to oversee daily store operations and lead a team to deliver exceptional customer service.

You will assist with staffing, scheduling, and ensuring adherence to company policies while maintaining a high standard of presentation and efficiency. The role requires at least two years of retail management experience, strong leadership, and the ability to work evenings and weekends in a fast-paced environment.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Ability to supervise, motivate, and communicate positively to Store Associates at all levels.
• Fluency in English.
• Ability to work evenings and weekends.
• Strong organizational and problem-solving skills.

Responsibilities

• Direct supervision of all non-exempt Associates.
• Manage store operations to meet company standards and best practices.
• Assist in payroll administration and scheduling.
• Ensure compliance with regulatory requirements and safety policies.
• Drive customer service, merchandising, and loss prevention programs.

Skills

People management

Store operations

Team leadership

Customer service

Multitasking

Job description

Ross Stores, Inc. is seeking an Assistant Store Manager to oversee daily store operations and lead a team to deliver exceptional customer service.

You will assist with staffing, scheduling, and ensuring adherence to company policies while maintaining a high standard of presentation and efficiency. The role requires at least two years of retail management experience, strong leadership, and the ability to work evenings and weekends in a fast-paced environment.