Retail Operations Leader — Assistant Store Manager

Ross Stores, Inc.; Arlington (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Ross Stores, Inc. seeks an experienced Store/Assistant Store Manager to oversee all areas under the Store Manager, lead operations, and ensure adherence to company standards and best practices.

The role requires guiding associates, managing merchandising, and maintaining a safe, compliant store environment. The ideal candidate will supervise, train, and develop non-exempt staff, analyze store performance, optimize labor and expenses, and uphold customer service excellence.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Skills

Fluency in English

Supervise & motivate

Task prioritization

Independent judgment

Customer service

Time management

Education

Store/Assistant Store Manager experience in retail

Job description

Ross Stores, Inc. seeks an experienced Store/Assistant Store Manager to oversee all areas under the Store Manager, lead operations, and ensure adherence to company standards and best practices.

The role requires guiding associates, managing merchandising, and maintaining a safe, compliant store environment. The ideal candidate will supervise, train, and develop non-exempt staff, analyze store performance, optimize labor and expenses, and uphold customer service excellence.