Store Operations Lead — Assistant Manager

Ross Stores, Inc.; Atlanta (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Ross Stores, Inc. is seeking an experienced Assistant Store Manager to oversee daily store operations, drive company best practices, and lead a team to deliver outstanding customer service in a fast-paced retail environment.

The role emphasizes supervision, scheduling, payroll, and compliance with regulations, while developing Associates and maintaining store standards. Evening and weekend work is required in this position.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritizethose tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Skills

Store leadership

Team supervision

Customer service

Communication

Scheduling

Job description

Ross Stores, Inc. is seeking an experienced Assistant Store Manager to oversee daily store operations, drive company best practices, and lead a team to deliver outstanding customer service in a fast-paced retail environment.

The role emphasizes supervision, scheduling, payroll, and compliance with regulations, while developing Associates and maintaining store standards. Evening and weekend work is required in this position.